Certificate Spotlight: Travel Agent Training 3237

travel agent training

Whether it’s to an exotic destination across an ocean or a landmark across a state line, traveling is something that keeps many of us sane. Its ability to break up our daily routines and open our eyes to new people, places and things is what makes it so desirable. That being said, travel and tourism is a $4 trillion industry and growing—making it a potentially profitable and rewarding field to work in. In the Travel Agent Training course of study, students will acquire the skills they need to be successful working in the travel industry.

In training to work in the travel industry, participants of this coursework will delve into various aspects of the travel industry and will be exposed to different career opportunities that are available. This certificate is broken up into the following course topics:

  • Air Reservations (introduction to air travel, itineraries, airport and airline policies and procedures and more)
  • Air Fares (discount fares and fare basis codes, interpreting fare and rule displays, constructing fares and more)
  • ARC Documents (domestic airline tickets, methods of payment, refunds, exchanges)
  • Automated Air Reservations (overview of GDSs, CRSs, and Apollo or Sabre, information systems available, mandatory and optional fields and more)
  • Automated Air Fares (domestic fares and rules, pricing and ticketing, fare quote/tariff display with rules)
  • Fares and Tickets International (international fares overview, routing based fares, mileage fares, international ticketing)
  • Hotels and Lodging (types of lodging, hotel classification systems, hotel rates, selecting and booking the right property and more)
  • Ground Transportation (car rental preferences and qualifications, car rental rates, car rental reservations and procedures, rail travel appeal, Eurail and Britrail, Amtrack VIA Rail Canada and more)
  • Automated Car Rentals and Hotel Accommodations (car rental booking and modifications, hotel booking and modification and more)
  • The Cruise Market (types of cruises, cruise reservations and sales and more)
  • Selling Vacation Packages and Tours (vacation packages and tour references, types of vacation packages and tours and more)

The instructor for this grouping of courses is Lisa Wade, who began her travel career as a Corporate Travel Agent for Murdock Travel Management. From there, she became the school director for The Center for Travel Education, now called TravelCampus. In recent years, she has served as the Director of Curriculum Design/Development for TravelCampus and has played an instrumental role in developing online courses for travel and tourism companies. She has also headed all instruction for Travel Campus, ASTA and IATA online courses.

If you are interested in getting involved in a travel-related career, the Travel Agent Training certificate via UWA Online Continuing Education e-Learning is a great place to get off the ground! Visit www.uwa.edu/ce and search “travel agent training” to register today!



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